Announcement: HaloITSM ChatGPT Integration
HaloITSM ChatGPT Integration The seamless integration between HaloITSM and ChatGPT comes with several built-in use cases that are easily...
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Administration for all the customers Cherwell environments​
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Administration for Cherwell Asset Management (CAM)​
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Creation or Modification of Dashboards​
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Manage Service Catalog​
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Manage SLA’s​
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Update Mail Monitor Configuration​
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Update Lookup Table Data​
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Create Reports​
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Update Customer Data
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mschot
- Apr 6
- 4 min
HaloITSM - New Features Q1 2023
Despite a shortened release cycle, the first quarter of 2023 has seen several software updates released for HaloITSM, with various new...
620
excaliburdata
- Nov 16, 2021
- 4 min
Getting Started With IT Asset Management
In our recent webinar with our partner CG4, we explored the best strategy to get started with IT Asset Management. You can view the...
470
excaliburdata
- Aug 24, 2021
- 4 min
Extending Workflows with HaloITSM
Selecting an ITSM/ESM partner is an important decision, but it can become riddled with complexity if you’re not sure what features you...
1010
excaliburdata
- Jul 1, 2021
- 2 min
Surviving The Switch: What You Need to Know About Switching ITSM Tools
Research shows companies switch or change their ITSM tool once every four years. But, depending on the needs of the business and the...
570
excaliburdata
- Jun 8, 2021
- 2 min
Common Questions Answered: HaloITSM
Excalibur Data Systems has partnered with Halo Service Solutions to bring intuitive ITSM/ESM Software to our customers. HaloITSM provides...
3590
excaliburdata
- Apr 27, 2021
- 3 min
Chat & Chatbots: The Customer Support Story
Chat and Chatbots have become a topic of much discussion as organizations endeavor to pivot and continue to provide an outstanding...
700
excaliburdata
- Mar 23, 2021
- 4 min
Success Across Verticals
Since our founding in 1998, Excalibur has provided a high level of service that has allowed our clients to achieve success through the...
320
excaliburdata
- Mar 2, 2021
- 4 min
Top 10 KCS Questions
In 2020, Excalibur Data Systems hosted a 3-part webinar series on KCS (Knowledge-Centered Service). You can learn more about KCS at...
1540
excaliburdata
- Nov 17, 2020
- 2 min
Excalibur Announces Partnership with Halo Service Solutions to Bring Intuitive ITSM Software
PITTSBURGH, Nov. 17, 2020,/PRNewswire/ -- Excalibur Data Systems, a pioneer of IT Service Management (ITSM) and Enterprise Service...
560
excaliburdata
- Oct 13, 2020
- 2 min
Flying High with Excalibur and Cherwell
Excalibur Data Systems took flight as a partner with Cherwell over a decade ago. The journey has been an exciting one with many twists...
310
excaliburdata
- Sep 9, 2020
- 2 min
Excalibur Data and ScienceLogic Announce Partnership to Bring Outcome-Based Automated IT Operations.
PITTSBURGH, Sept. 10, 2020 /PRNewswire/ -- Excalibur Data Systems, a pioneer of IT Service Management and Enterprise Service Management...
260
excaliburdata
- Aug 29, 2020
- 3 min
Excalibur Data Systems joins HCL Technologies DRYiCEâ„¢ Software as a channel partner.
Pittsburgh, PA – August 30, 2020 – Excalibur Data Systems, a pioneer of IT Service Management and Enterprise Service Management...
900
excaliburdata
- Aug 19, 2020
- 3 min
Resolve Joins Forces with Excalibur Data Systems to Advance IT Service Management Maturity.
CAMPBELL, CALIFORNIA - AUGUST 19, 2020 -- Resolve Systems®, a leader in IT automation and AIOps, is pleased to announce its partnership...
250
excaliburdata
- Jun 25, 2020
- 2 min
Syxsense and Excalibur Data Systems Announce Partnership to Bring Endpoint Security to Customers
ALISO VIEJO, Calif.-June 25, 2020-PRLog-- Excalibur Data Systems, a pioneer of IT service management and enterprise service management...
460
excaliburdata
- Feb 6, 2020
- 2 min
Excalibur Data Systems and AlertOps Announce Partnership
Excalibur Data Systems and AlertOps Announce Partnership to Help Customers Accelerate Response During Major Incidents and Automate...
300
excaliburdata
- Jan 30, 2020
- 2 min
Excalibur Data Systems and sigmaGO Announce Partnership
Excalibur Data Systems and sigmaGO Announce Partnership to Bring sigmaGO to Cherwell End-Users and Technicians PITTSBURGH, Jan. 30, 2020...
300
excaliburdata
- Dec 10, 2019
- 2 min
Excalibur at Clear 2019
September 30th - October 3rd 2019 Nashville, TN Excalibur Data Systems has been a proud partner of Cherwell for many years, this year at...
860
excaliburdata
- Aug 22, 2019
- 2 min
Excalibur Data Systems and Cherwell Host First Halifax Event
August 21, 2019, 10:30 AM to 2:00 PM CUT Steakhouse Halifax, NS, Canada Enterprise Service Transformation: Making Work Flow As digital...
360
excaliburdata
- Jul 15, 2019
- 3 min
Excalibur Data Systems and FixStream Announce Partnership to Deliver AIOps to IT Service Management
SAN JOSE, Calif. and PITTSBURGH, July 15, 2019 /PRNewswire/ -- FixStream, a pioneer in solutions for Artificial Intelligence for IT...
390
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