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Administration for all the customers Cherwell environments​
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Administration for Cherwell Asset Management (CAM)​
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Creation or Modification of Dashboards​
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Manage Service Catalog​
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Manage SLA’s​
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Update Mail Monitor Configuration​
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Update Lookup Table Data​
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Create Reports​
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Update Customer Data
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​Excalibur Data Systems is a leading-edge consulting firm guiding organizations through their digital transformation journey. By leveraging best-of-breed Enterprise Service Management technologies, we help create next-generation solutions to optimize and automate IT organizations and assets by delivering compelling solutions for your customers.
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Our strategic partners are all best in breed technology solutions, which have seamless integrations with your ITSM Platform of choice. This allows for a complete end-to-end solutioning for our clients no matter their business needs. We believe in developing long-term partnerships with our customers, and we measure our success by our client’s success in helping them achieve their goals.
Our Mission
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We use our strong relationships with companies that are leaders in Information Technology to deliver high quality solutions for our clients
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Our solutions will either lower costs or increase revenues for our clients. We believe that we are successful only when our clients are successful.
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In our IT service Management Practice, we leverage Best Practices Frameworks to help our clients be successful.
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Our Team
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The management team of Excalibur Data Systems has broad experience in Information Technology Solutions. They have held leadership roles in mid-sized organizations and know how to identify enabling technology and communicate it's business value.
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Excalibur Data Systems creates an environment where team members put client satisfaction first.
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