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Intuitive ITSM software, delivered by experts

Empower your IT team to deliver rapid,
efficient ITIL-aligned service.

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Everything you need for IT,  and Beyond, all in one place 

Halo offers modern and intuitive ITSM, PSA and CRM software that is used by 100,000+ people worldwide.
We're committed to improving customer relationships and unlocking team productivity through digital workflows and automation.



Dedicated to MSPs

Helping Managed Service Providers deliver IT services to clients.


Dedicated to IT Teams

Everything IT teams need to deliver results and collaborate effectively.


Dedicated to Support Teams

Engage with every customer.
Anywhere, anytime.

HaloITSM will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best in service – to customers and employees alike.

Deliver exceptional service with a fast, simple, and fully configurable system. Fully tailored to suit your business, we grow with you as your needs change. Out of the box ITIL aligned, HaloITSM creates an easy onboarding experience to bring ITIL frameworks into your organization. We work together using HaloITSM’s collaboration tools to stay connected, keep to deadlines, and manage projects effectively.

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Centralize your Asset Management


Integrate HaloITSM with your favorite apps

As a thought leader in the IT Service Management/Enterprise Service Management community, Excalibur has a proven track record of success across various industries and is committed to assisting your business in reaching similar success.

With consultants across North America, we can help you make the right decision for your organization. 

The possibilities that HaloITSM will bring to your organization are endless.


Demo to delivery, we will help you unlock your full potential. 

Contact Us

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