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Administration for all the customers Cherwell environments
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Administration for Cherwell Asset Management (CAM)
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Creation or Modification of Dashboards
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Manage Service Catalog
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Manage SLA’s
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Update Mail Monitor Configuration
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Update Lookup Table Data
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Create Reports
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Update Customer Data
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Break through workflow barriers
a Real-time, intelligent, automated incident management platform with all the capabilities needed to rapidly understand, respond, communicate, resolve, and improve with each incident. The world’s largest corporations choose AlertOps to solve their toughest collaboration and real-time communication challenges to protect business-critical services.
AlertOps is an industry–leading Incident Response Automation and Alert Management Platform. It is a SaaS–based software solution that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution.
As organizations evaluate solutions to improve and transform critical incident response –– to support ever–increasing customer and business requirements –– the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.