Improve your Customer Experience with our skills-based webchat that ensures the right subject matter experts are available at the right time to provide the right answers to end-user queries and incidents.

As web-based chat moves to the preferred channel of communication for users, ConnectNow is the new Web Chat system that can communicate with multiple users and agents at a time, hence significantly increasing efficiency and productivity.

Utilizing the latest technology, ConnectNow extends the concept of on-line chatting into an indispensable tool specifically designed for the end-user and support desk