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PO Box 27068 Lancaster

Saint John, NB, E2M 5S8

Canada

Tel: 506.802.7400

excaliburdata.ca

Sales@excaliburdata.com

115 Sagamore Hill Road

Pittsburgh, PA 15239

USA

Tel: 724.387.1331

excaliburdata.com

Sales@excaliburdata.com

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We unify IT to drive digital Transformation

The Sollertis Business Relationship Management (BRM) solution delivers strategic BRM capabilities to senior professionals of service provider business units and organizations (IT, HR, Facilities etc.). BRM is the enabler of business Digital Transformation through the disciplines of Demand Shaping, Exploring, Servicing and Value Realization.

The solution contains advanced capabilities for the management, life cycle and business insight of business strategy, business outcomes, business units and business initiatives and value harvesting through to business processes and business kpi's, complaints, improvement register, risk register and business engagements. With over 15 dashboards and hundreds of business value dashboard widgets, the solution enables any service provider department to align and demonstrate business value. This is the must have solution for any BRM and any business trying to managed their Digital Transformation strategy, with the capabilities defined in this solution having been designed and built in accordance with the Business Relationship Management Institute BRMBOK (Business Relationship Management Body of Knowledge).

Digital Transformation enablement is delivered through the BRM mApp through the delivery of the core BRM disciplines of:

Demand Shaping 

Shapes the Digital Transformation strategy in terms of what can be delivered or what opportunities for digitisation exist ensuring that those opportunities delivering the highest value are stimulated over those delivering lower value.

Exploring 

Presents new digital transformation opportunities from insights and understanding in emerging technologies, business models, and customer levels of consciousness, expectations and experiences.

Servicing

Ensures that Digital Transformation service supply and demand will be planned and coordinated with the development, projects, service delivery management and operations side of Business Technology, ensuring clear understand and visibility of servicing against business strategy.

Value Harvesting 

Enables and coordinates the measurement and value realization of any Digital Transformation initiative along with the surfacing and linkage through to further demand shaping and exploring from continuous improvement cycles.

Business Efficiencies

 

When everyone in an organization is 'pulling' in the same direction with a shared vision and understanding of strategy and the desired outcomes, the results are positive across so many areas:

  • Increased Workforce Productivity from engagement and increased willingness to contribute to business success rather than just work for 'the pay check'

  • Reduced Costs from focused improvements and initiatives on what matters for the business coupled with business converged service delivery

  • Increased Business Value from value planning, cost management, risk management, improvement planning, compliance and social responsibility initiatives, targeted competitive advantage business opportunities

End to End Business Convergence and Employee Engagement

 

With Business Relationship Management processes and roles in place, business strategy and desired business outcomes are understood and communicated consistently.

Business Relationship Management ensures that all staff across an organization understand the 'why',