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Administration for all the customers Cherwell environments
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Administration for Cherwell Asset Management (CAM)
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Creation or Modification of Dashboards
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Manage Service Catalog
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Manage SLA’s
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Update Mail Monitor Configuration
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Update Lookup Table Data
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Create Reports
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Update Customer Data
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Knowledge management
Excalibur Data Systems helps organizations adopt the Knowledge Centered Service (KCS) methodology enabling professional support organizations achieve a competitive advantage through Knowledge Management and self-service. Excalibur Data Systems offers strategic advisory services to all customers.
Software Implementation Services
We work with partners, Cherwell and ComAround on this Service.
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