Administration for all the customers Cherwell environments
Administration for Cherwell Asset Management (CAM)
Creation or Modification of Dashboards
Manage Service Catalog
Update Mail Monitor Configuration
Update Lookup Table Data
Update Customer Data
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Thu, Apr 29|
ScienceLogic: Moving ITOps from Reactive to Proactive
Time & Location
Apr 29, 2021, 1:00 PM – 2:00 PM EDT
About the Event
Networks, architectures, and entire operational models are shifting dramatically — disrupting and destabilizing digital business services. While some ITOps teams are still relying on legacy tools, forward-looking companies are looking to AIOps. ScienceLogic SL1 enables organizations to keep pace with intensifying, evolving network demands while expanding service visibility and accelerating IT workflow automation.
Join us to learn how ScienceLogic can:
• Resolve incidents with automated ticketing and troubleshooting
• Diagnose root cause faster to lower MTTR
• Eliminate visibility gaps while consolidating tools
• Achieve CMDB accuracy with real-time sync of a monitored environment
Meet the speakers:
Mike Fuson of Excalibur Data Systems is a veteran of multiple ITSM/ESM toolsets and supporting technologies. He has spent the past 20+ years working with customers to leverage their tools to improve their processes. He is a consultant and instructor and possesses many certifications, and even a few he has made up. When he isn’t working with a customer to make their tools do wild and crazy things, he is coming up with his next idea to make the tools do wild and crazy things.
Thomas Rice is the partner manager at ScienceLogic. He is an experienced National Account Manager with a demonstrated history of working in the telecommunications industry. ScienceLogic is a leader in AIOps providing modern IT operations with actionable insights to predict and resolve problems faster.