Tue, Apr 13 | Webinar

Cherwell Technical Deep-Dive: Searching

Effective Searching Using Cherwell Service Management
Registration is Closed
Cherwell Technical Deep-Dive: Searching

Time & Location

Apr 13, 1:00 PM – 2:00 PM EDT
Webinar

About the Event

Join Excalibur Data Systems and our team of consultants on an exciting new journey. We are going to be hosting various Cherwell-centric technical deep-dive webinars where we explore numerous Cherwell topics. Join us as we dive a little bit deeper into Cherwell Searching. 

We are going to be showcasing how to effectively search in Cherwell and answering many of the common questions.  In this webinar, we are going to start with pointing out a few key features:

Search Overview

Search Settings 

Enabling Full-Text Searching

Ad-hoc Searching 

Stored Searches 

We have extended use-cases to showcase as well, don't forget to join us!

Meet the speakers: 

Michael Estep is an IT veteran with more than 26 years of experience in the IT and IT Service Management services delivery and Customer Support fields.  Michael brings knowledge that spans the entire lifecycle of solutions implementation from solution design to go-live.  Michael has created innovative workflows and processes through his 10 years of service within the framework of Cherwell Service Management and thrives on streamlining workflow and support processes to increase productivity and customer satisfaction.

Registration is Closed