Administration for all the customers Cherwell environments
Administration for Cherwell Asset Management (CAM)
Creation or Modification of Dashboards
Manage Service Catalog
Update Mail Monitor Configuration
Update Lookup Table Data
Update Customer Data
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Thu, Feb 25|
Booker: A Conference Room Reservation System
Time & Location
Feb 25, 2021, 2:00 PM – 3:00 PM
About the Event
sigmaGO in partnership with Excalibur Data Systems has created a mobile solution for Excalibur Data Systems/ Conference Room Booking mApp that leverages the Cherwell platform. The solution includes a fully configured turn-key mobilized native Android/iOS app that enables you to reserve/book and manages conference rooms. The mApp created by Excalibur Data Systems is available for download on the Cherwell Marketplace. Join us as we walk through many of the key features of both the mApp and mobile solution!
Meet Our Presenters:
Michael Estep is an IT veteran with more than 26 years of experience in the IT and IT Service Management services delivery and Customer Support fields. Michael brings knowledge that spans the entire lifecycle of solutions implementation from solution design to go-live. Michael has created innovative workflows and processes through his 10 years of service within the framework of Cherwell Service Management and thrives on streamlining workflow and support processes to increase productivity and customer satisfaction.
Seedhar Reddy, 18+ years of industry experience with a core focus on ITSM/ESM and extensive knowledge of Cherwell's platform. Sreedhar oversees sigmaGO's product offerings which reinvent the CX (Customer Experience) with solutions that enhance the users' engagement and experience. sigmaGO's products improve the utilization of browser and mobile self-service experience which elevates the customer adoption of self-help and self-heal strategies. It’s all about saving those 2 clicks and 2 seconds to engage customers to get the most ROI and ROE (Return on Experience).