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Administration for all the customers Cherwell environments
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Administration for Cherwell Asset Management (CAM)
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Creation or Modification of Dashboards
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Manage Service Catalog
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Manage SLA’s
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Update Mail Monitor Configuration
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Update Lookup Table Data
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Create Reports
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Update Customer Data
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Thu, May 21
|Webinar
Accelerate Your Understanding of the CMDB

Time & Location
May 21, 2020, 2:00 PM – 3:00 PM
Webinar
About the Event
Join Excalibur Data Systems and Cherwell Service Management for an interactive CMDB webinar!
In this webinar, we will
- Explain how to be proactive rather than reactive when it comes to using the CMDB
- Teach you how to create a more effective change/problem management strategy
- Learn more about the discovery tools available to you, no matter the budget size
Meet the speaker:
Mike Fuson of Excalibur Data Systems is a veteran of multiple ITSM toolsets. He has spent the past 20+ years working with customers to leverage their toolsets to improve their processes. He has been working with Cherwell Service Management since it’s very early days on the market. He is a Cherwell consultant and instructor and possesses every certification Cherwell Software has available, and even a few he has made up. When he isn’t working with a customer to make the Cherwell Service Management do wild and crazy things, he is coming up with his next idea to make Cherwell Service Management do wild and crazy things. When Mike isn’t thinking about Cherwell, you will find him camping, rock climbing or scuba diving with his family and the scouts from his Boy Scout Troop and Council.
Mike has worked with over 200 different clients to implement ITSM Solutions. His industry experience includes major companies in Retail, Telecommunications, Healthcare and Education. Mike is a Cherwell Service Management Certified Implementer, Engineer and Trainer; ITIL v3 Expert certified; ITL v4 Foundations Certified ,TIPA Assessor and Lead Assessor for ITIL; NERC/CIP Trained
The webinar will be hosted on May 21st, 2020, at 2:00 PM EST/ 11:00 AM PST
Tabitha Ishman
Marketing Manager
Excalibur Data Systems
115 Sagamore Hill Road
Pittsburgh, PA 15239
(814) 771- 5491 Phone
tishman@excaliburdata.com
http://www.excaliburdata.com