| Customer Service Products |
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| GoldMine |
| GoldMine is a leading CRM package for small to medium-sized businesses, enabling teams and entire organizations to effectively manage customers & prospects. |
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| GoldSync |
| GoldSync is an add-on product to GoldMine allowing remote users and sites to synchronize changes with the corporate GoldMine database. |
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| Voice SalesForce/Voice Outlook |
| Check and update your GoldMine contacts, scheduled activities, e-mails, faxes, and history via phone using Voice SalesForce. Check and send e-mail from Outlook via phone using Voice Outlook . |
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| Stonefield Query |
| Stonefield Query is a powerful query builder and report writer for GoldMine, HEAT or other databases. |
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| HEAT Service & Support |
| HEAT Service & Support delivers an easy to use, full featured customer service and support solution, with a single view of the customer, enabling your organization to reduce labor and systems costs, streamline customer support interactions and improve customer retention. |
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| HEAT Self-Service |
| HEAT Self-Service is an easy, intuitive and convenient self-help tool. This module allows your employees and customers to access the problem solving capabilities of your HEAT system from any computer with a web browser. |
