| Customer Service Products |
| |
| GoldMine |
| GoldMine is a leading CRM package for small to medium-sized businesses, enabling teams and entire organizations to effectively manage customers & prospects. |
| |
| Stonefield Query |
| Stonefield Query is a powerful query builder and report writer for GoldMine, HEAT or other databases. |
| |
| Cherwell Service Management |
| Cherwell Service Management is a fully-integrated software solution for your service desk, help desk or customer call center |
| |
| HEAT Service & Support |
| HEAT Service & Support delivers an easy to use, full featured customer service and support solution, with a single view of the customer, enabling your organization to reduce labor and systems costs, streamline customer support interactions and improve customer retention. |
| |
| HEAT Self-Service |
| HEAT Self-Service is an easy, intuitive and convenient self-help tool. This module allows your employees and customers to access the problem solving capabilities of your HEAT system from any computer with a web browser. |
